1. Information We Collect
When you register or use the 93250 platform, we collect several categories of information to ensure the service runs smoothly and securely. This information falls into a few key types:
Account Information
This includes your full name, email address, phone number, date of birth, and identity verification details required during registration. This information is used to verify your identity and ensure only eligible users can access the platform.
Device & Browser Information
We automatically record technical details such as device type, operating system, browser type, IP address, screen resolution, and preferred language. This data helps us optimise the user experience, particularly on Android and iOS mobile devices.
Local Payment Information
For transactions in Malaysian Ringgit (MYR), we record payment-related details such as truncated bank account numbers, account holder names, and transaction history. We do not store your full card numbers or banking passwords. All payment data is processed through secure, certified payment providers.
Usage Data
We analyse usage patterns such as pages visited, games played, session duration, and in-platform actions. This data is used in aggregate to improve our services and is not linked to individual users for external advertising purposes.
2. How We Use Your Information
Information collected by 93250 is used solely for the following purposes:
- Account management: Creating, verifying, and securely maintaining user accounts.
- Transaction processing: Processing MYR deposits and withdrawals accurately and securely.
- Customer support: Addressing enquiries, resolving technical issues, and providing account-related assistance.
- Platform improvement: Analysing how users interact with the platform to improve its design and functionality.
- Security & fraud detection: Detecting and preventing suspicious activity, fraud, or platform abuse.
- Service communications: Sending important notifications related to your account, policy changes, or security updates.
We do not use user information to sell to third-party advertisers or for commercial profiling unrelated to 93250's services.
3. Use of Cookies & Tracking
The 93250 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small files stored on your device when you browse our platform.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as maintaining login sessions and processing transactions. These cookies cannot be disabled.
- Performance Cookies: Gathering information on how users interact with the platform to help us identify and resolve technical issues.
- Preference Cookies: Saves user preferences such as selected language and display settings for a more personalised experience.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality. Continued use of the 93250 platform constitutes your agreement to the use of cookies as described here.
4. Data Storage, Security & Third-Party Sharing
Data Security
93250 implements strict technical and organisational security measures to protect your personal information. These include SSL encryption for all data in transit, stringent access controls, and continuous system monitoring to detect threats.
While we take every measure to protect your data, no security system can be guaranteed to be completely foolproof. You are also responsible for keeping your own password and account credentials safe.
Retention Period
Account information is retained for as long as your account remains active. Following account closure, we retain necessary records for the period required under applicable Malaysian law, after which data is securely deleted.
Third-Party Sharing
93250 does not sell or rent your personal information to third parties. Information may only be shared in the following limited circumstances:
- With approved payment providers to process your MYR transactions.
- With the relevant authorities when required under Malaysian law.
- With technical service providers bound by strict confidentiality agreements.
All third parties we work with are required to uphold data protection standards equivalent to those in this policy.
5. User Rights — Access, Correction & Erasure
As a 93250 user, you have certain rights regarding your personal information. We are fully committed to upholding these rights:
You may request a copy of the personal information we hold about you at any time through customer support.
If your information is inaccurate or out of date, you have the right to request a correction. Update it via your account settings or reach out to support.
You may request the deletion of your account and personal data, subject to applicable legal retention requirements.
To exercise any of the above rights, contact the 93250 support team by email at: [email protected]. We will process your request within a reasonable timeframe in accordance with applicable law.
6. Policy Changes & How to Contact Us
Privacy Policy Amendments
93250 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any material changes will be communicated via in-platform notifications or to the email address registered to your account.
The effective date shown at the top of this document will be updated whenever amendments are made. Your continued use of the platform after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please reach out to the 93250 support team via:
- Email: [email protected]
- Live chat within the platform (available 24 hours)
- Section Frequently Asked Questions for immediate assistance
We are committed to responding to all privacy-related enquiries within three (3) business days.
Questions About Your Privacy?
Contact our team or check the FAQ section for quick answers on how we protect your data.
Frequently Asked Questions Register Account- Information Collected
- Purpose of Use
- Cookies & Tracking
- Storage & Security
- User Rights
- Changes & Contact
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